How To Explain To Clients That They Are Wrong | XARA Solutions

One of the most important ways to make the ordeal of explaining to a client that they're wrong as stress-free as possible for both parties is to establish yourself as the Web expert. If you do this, the client will ... Take into account your rapport with the client, and be passive in your tone of voice. Also, choose your method of communication wisely; for example, being so direct by email is usually a big mistake because of the possibility of misinterpretation. ...